GraduateSmart
GraduateSmart
$68K/yr
Average Salary
2 years
Years of Education
-3%
Job Growth
715K+
Total Jobs
Provide technical assistance to computer users. Answer questions and resolve computer problems.
$39K
Starting
$68K
Average
$98K
Senior
High School Diploma or GED
Foundation requirement for all pathways
Associate's Degree in Information Technology
Typically 2 years
Start your career
Entry-level positions and internships
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Field
Technology & Computer Science
Required Degree
Associate's Degree
Time in School
2 years
Job Demand
10-Year Job Growth
-3%
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Create free account →Federal labor-market data for IT Support Specialist
Pay range
$39K–$98K
10th–90th percentile
Job growth
-3%
projected 2024–2034
Number of jobs
715K
in 2024
Decline
Demand expected to decrease. Projected to shrink from 715K to 694K jobs by 2034.
Typical duties
Read the full duties, work environment, and education requirements on the U.S. Bureau of Labor Statistics' Occupational Outlook Handbook. Open BLS page →
BLS 'Computer User Support Specialists' (15-1232). Median $60,340. **-3% decline** (AI/automated troubleshooting reducing tier-1 demand).